Balanced Growth

ESG strategy for 2021-2024
Balanced Growth

Mission: a responsible organization building a safe and sustainable future.

 #Trusted Partner in green transformation

An ESG-focused assessment of the biggest corporate insurance clients from sectors with ESG risks exposure

2021

2022

2023

2024

Goal 2024

Goal achieved

Development of methodology 20% 40% 55% 55%

    


In 2024, PZU assessed 55% of its largest corporate insurance clients in terms of ESG factors, which enabled a better understanding of the risks associated with their operations. According to the internal definition, the assessment covered the largest corporate insurance clients operating in sectors highly or moderately sensitive to ESG risks and having a significant impact on PZU’s revenues.

The selection of sectors highly and moderately sensitive to ESG risks was based on internal analyses. These analyses were conducted using data on national greenhouse gas emissions and the percentage share of individual industries in CO2e emissions. Additionally, external data sources were used, including market best practices, guidelines from international organizations (OECD, UNEP FI, ECB), leading rating agencies, and regulatory requirements (SFDR).

The client assessment was carried out using two proprietary methodologies—one for public entities and one for non-public entities. These methodologies were developed within the PZU Group under the leadership of PZU. The methodology for public companies included environmental, social, and governance issues.

Increase of the current exposure in investments supporting climate and energy transition

2021

2022

2023

2024

Goal 2024

Goal achieved

450 mln zł 717 mln zł 2 645 mln zł 2 933 mln zł 500 mln zł

       


Between 2021 and 2024, PZU increased its commitment to investments supporting the climate and energy transition, exceeding the planned level of PLN 500 million. These investments include project finance for renewable energy sources (RES) as well as ESG-linked corporate financing.

Reduction of own CO2 emissions

2021

2022

2023

2024

Goal 2024

Realizacja celu

26,2% (location-based method) 25,5% (location-based method) 23,1% (location-based method) 26,2% (location-based method) 3% - 10% by 2024 compared to 2019

       


PZU Park, the headquarters of PZU, is a building located in the center of Warsaw that is powered by green energy, significantly reducing CO2e emissions. The building incorporates environmentally friendly technologies, such as a greywater and rainwater recovery system that substantially reduces water consumption. Additionally, PZU Park is equipped with a high-efficiency ventilation system featuring top-class filters that supply 30% more fresh air.

Employees have access to 187 bicycle parking spaces and several electric vehicle charging stations. The air conditioning system, based on chilled beam technology, operates quietly while ensuring a comfortable temperature and energy efficiency. In the lobby, there is a 15-meter-high green wall covering 330 m², featuring over six thousand plants. The oxygen they produce in a single day is sufficient for 150 people.

As part of its own operations, PZU and PZU Życie have reduced CO2e emissions compared to 2019 by lowering energy consumption, purchasing energy with renewable origin guarantees for their own properties, and offsetting emissions that could not be reduced.

2024 performance highlights:

  • CO2e emissions (Scope 1 and 2) were reduced by 26.2% compared to 2019,
  • 100% of the electricity used in PZU’s own properties was sourced with renewable energy guarantees, representing 85% of the total electricity purchased by PZU and PZU Życie,
  • CO2e emissions from 2023 were offset through the purchase of certified CER offset units, covering 18,489 tons of CO2e emitted by PZU and PZU Życie in 2023.

Achievement of CO2 neutrality from own emissions
by 2024 (scope 1 and 2):

purchase of energy with RES source guarantee

2021

2022

2023

2024

Goal 2024

Goal achieved

100% in own properties
 (~80% of electricity from renewable energy sources)
100% in own properties
(81% of electricity from renewable energy sources)
100% in own properties
 (79% of electricity from renewable energy sources)
100% in own properties
(85% of electricity from renewable energy sources)
100% of electricity from renewable energy sources in own properties

       


In 2024, 100% of the electricity used in PZU’s own properties was purchased with renewable energy guarantees, representing 85% of the total electricity purchased by PZU and PZU Życie.

offsetting CO2 emissions

2021

2022

2023

2024

Goal 2024

Goal achieved

17 000 Mg CO2e (offset for 2020) 17 508 Mg CO2e (offset for 2021) 17 425 Mg CO2e (offset for 2022) 18 489 Mg CO2e (offset for 2023) Offsetting CO2e emissions
that cannot be reduced

       


In 2024, PZU and PZU Życie offset their 2023 CO2e emissions by purchasing certified CER offset units corresponding to 18,489 tons of CO2e.

 #Better quality of life

Number of beneficiaries of the industry partnership for insurance education (total beneficiaries of the measures in 2021-2024)

2021

2022

2023

2024

Goal 2024

Goal achieved

10 mln 12,2 mln 14,7 mln 15 mln 15 mln

       


PZU carried out social initiatives aimed at improving safety and promoting a sustainable lifestyle. One of the key projects was an educational campaign on cybersecurity, which responded to the recommendations of the Polish Financial Supervision Authority. The campaign was both preventive and educational, providing audiences with practical knowledge on how to counter threats in the digital space.

Another initiative was the campaign “Don’t Talk, Just Get Checked”, which aimed to raise awareness of the benefits of regular preventive health screenings. This campaign addressed the issue of low participation of Poles in preventive examinations, which stems from attitudes, beliefs, and levels of awareness. The campaign was supported by the Ministry of Health and the National Institute of Oncology.

Percentage of employees covered by the well-being program (total beneficiaries of the measures in 2021-2024)

2021

2022

2023

2024

Goal 2024

Goal achieved

Well-being
Strategy
#DobryStan
39% 56% 70% 70%

       


As part of the #DobryStan well-being strategy, the PZU Group promoted a healthy lifestyle and optimal work style among its employees. This program, launched in 2021, included a range of initiatives aimed at improving employees’ quality of life. Various educational activities were organized in both in-person and online formats. Participants gained knowledge and inspiration on topics such as healthy eating, prevention, mental health, and musculoskeletal care.

As part of the #DobryStan program, the PZU Group also introduced time-related benefits, such as “Two Hours for Family. For People” and “Four Hours for Your Birthday”, allowing employees to take care of well-being aspects in their personal lives.

 #Responsible organization

Incorporation of ESG targets in the Company’s strategic objectives and handing them over for execution by the management team

2021

2022

2023

2024

Goal 2024

Goal achieved

24 ESG goals 30 ESG goals 36 ESG goals 46 ESG goals ESG goals included in strategic goals to be realized by Senior Management

       


The ESG goals were incorporated into the annual objectives of the Senior Management. These included tasks related to the implementation of ESG strategy performance indicators and addressed key ESG projects and initiatives. The level of goal achievement influenced the variable remuneration for the given year.

In 2024, a total of 46 ESG-related goals were included in the Company’s strategic objectives for the year and assigned to the management team for implementation.

Incorporation of ESG requirements in the key procurement processes

2021

2022

2023

2024

Goal 2024

Goal achieved

ESG criteria integration analysis 46% 53% 100% 70%

       


PZU has fully integrated ESG criteria into its procurement processes. The key document outlining the requirements for suppliers is the “PZU Group Supplier Code of Conduct and ESG Best Practices.” In 2024, ESG requirements were incorporated into all key procurement processes.

 

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